Shipping & Insurance Policy

Effective Date: June 18, 2024

Thank you for shopping with Carcajou Tactical. Please review the information below regarding processing times, shipping timelines, insurance options, and responsibilities.

Order Processing & Shipping Times

Domestic Orders (Canada)

Standard Processing Time:
1–3 business days

Processing Time During Holidays / Sales:
2–5 business days

Estimated Shipping Time:
2–5 business days (varies by shipping method selected)

International Orders

Standard Processing Time:
1–3 business days

Processing Time During Holidays / Sales:
2–5 business days

Estimated Shipping Time:
3–8 business days (dependent on customs clearance and shipping speed)

Additional Shipping Information

• Shipping costs are automatically calculated at checkout.

• In-store pickup is available on business days only.

• Delivery timelines are estimates and are not guaranteed. Delays caused by carriers, customs, weather, or other external factors are outside of our control.

Shipping Insurance Policy

To provide clarity and transparency, Carcajou Tactical offers optional shipping insurance on eligible orders.

Shipping Insurance Option

Customers may choose to decline shipping insurance at checkout.

If shipping insurance is declined, the buyer assumes full responsibility for all risks associated with the shipment, including but not limited to:

• Theft during transit

• Damage during transit

• Loss of shipment

Seller Responsibility

If the buyer opts out of shipping insurance:

• Carcajou Tactical is not responsible for lost, stolen, or damaged packages.

• No replacement, refund, or compensation will be issued for uninsured shipments.

• The risk transfers to the buyer once the order has been shipped and accepted by the carrier.

Recommendation

While insurance is optional, we strongly recommend purchasing shipping insurance to protect your order against unforeseen circumstances during transit.

Claims & Disputes

If an issue arises and shipping insurance was declined:

• Carcajou Tactical is not obligated to provide reimbursement or replacement.

• The buyer acknowledges acceptance of these terms at the time of checkout.

Taxes, Duties & Tariffs

Carcajou Tactical is not responsible for:

• Import duties

• Customs brokerage fees

• Tariffs

• VAT or other taxes imposed by governmental authorities

All such charges are the sole responsibility of the buyer.

Policy Revisions

Carcajou Tactical reserves the right to revise this policy at any time to ensure clarity and alignment with business practices. Updates take effect immediately upon publication.

Contact Information

For questions regarding shipping, insurance, or your order:

Email: sales@carcajoutactical.com