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Warranty Policy

Carcajou Tactical - Product Warranty

Coverage Period:

- This warranty covers defects in materials and workmanship for a period of 2 years from the date of purchase.

What's Covered:

- Parts: All parts of the product are covered for defects in materials and/or workmanship.
- Labor: The cost of labor for repairs performed by Carcajou Tactical is included.

Exclusions: (This warranty does not cover)

- Damage resulting from accidents, misuse, abuse, negligence, or improper installation.
- Any modification or repair attempted by unauthorized personnel.
- Normal wear and tear.

Repair or Replacement Process:

- If a defect arises during the warranty period, Carcajou Tactical will, at it's discretion, repair the product or replace it with a new or refurbished product of equal functionality.

Freight Costs:

- The cost of shipping (freight) to the manufacturer for repair or replacement under warranty is the responsibility of the customer or the retailer.
- The cost of shipping the repaired or replaced product back to the customer is covered by the manufacturer.

Export/Import Costs:

- Export Costs: If the product needs to be sent across borders, any export duties, taxes, or fees are the responsibility of the sender (customer or retailer).
- Import Costs: When the repaired or replaced product is shipped back to the customer, any import duties, taxes, or fees incurred at the destination country are the responsibility of the recipient (customer)
- Additional expenses, such as packaging materials or insurance for shipping, may also be the responsibility of the customer unless explicitly stated otherwise in the warranty policy.

Transferability:

- This warranty is transferable to one subsequent owner during the warranty period upon written notice to Carcajou Tactical.

Limitations of Liability:

- The maximum liability of Carcajou Tactical under this warranty shall not exceed the purchase price paid for the product.

Refund Policy:

- In the event that Carcajou Tactical is unable to repair or replace the product, a refund may be issued at the discretion of Carcajou Tactical.

Contact Information:

For warranty claims or assistance, please contact Carcajou Tactical Customer Service at:

Email: sales@carcajoutactical.com

Jurisdiction:

- This warranty is governed by the laws of Canada, and any disputes shall be resolved in the courts of Canada.

Based on 1150 reviews
88%
(1017)
8%
(91)
3%
(30)
0%
(4)
1%
(8)
1
Shoulder Pads
18Bravo
Ranger Green
Well thought out for a simple add on

These are amazing. Super comfortable and with the amount of different slots for cable management they are very versatile. Fast becoming my go to for tactical gear.

A
Mag Stack
Anonymous
Coyote Brown / 6 columns
Very good and

Very good and reliable

R
Ghillie Wrap 3D
R&D Mobike Knife Sharpening
Grilling wrap awesome was awesome

Grilling wrap was effective in hiding me for hunting. I was able to get deer that never saw me.

Black / 4 Columns
5/5

5/5. Great design, sturdy build. I've been using it for about two weeks for my radio pouch. No complaints whatsoever.

J
Nalgene Pouch
JeremyH
Multicam Tropic / 32oz
Works as stated and high quality materials and workmanship

Works as stated and high quality materials and workmanship.

Multicam / Temperate
Easy to assemble and plenty of options for setting it up

Easy to assemble and plenty of options for setting it up. Well constructed and durable even through ghillie wash.

Plenty of materials for the badger system, plus extra for adding scrim and veg to other elements, weapons tripods etc.

K
Mag Placard
Kyle Taylor
Six Pack / M81 Woodland
The mag placards I ordered are great

The mag placards I ordered are great, good stitching and I love how tough and light the material is. They do fit two p mags per cell. Shipping was fast, although I did have to pay an import tax but that’s not the companies fault.

Multicam / 7.62 x .51
Recce Mag Pouch Versatility!

Fits perfectly on MR Overload pack; allows for tailoring load out to mission with the Overload's ability to carry a secondary weapon system (7.62) and carry mags for either 7.62 or additional M4 mags. Well made pouch too!

Coyote Brown / Molle 4 / 4 Columns
Good

Good quality

M
Canada/USA Flag Patch
Mark appleton
Ranger Green / Medium (2'' x 3.5'')
admin pouch

great addition to my kit..fast service!

A
Dangler Adapter
Anonymous
Ranger Green
Performs exactly as expected

Performs exactly as expected. Simple to thread the molle in and is sturdily built. Easy to attach to my mag placard.

D
Boonie Hat Veil
Donald Barker
Multicam
Boogie hat

This company manufactures great products especially this one works great as advertised.

P
Recon Boonie Hat
Patrick Johnston
Vietnam Tiger Stripe / Frayed / Size 2
Great hat

Great hat. I look cooler than all the other goons.

C
Sniper Boonie Hat
Christopher L
Multicam / Frayed / Size 1
Great fit

Great fit, excellent quality…

Coyote Brown / 32oz / Mocha
Very great product and reliable in the

Very great product and reliable in the field

Ranger Green / Large
Super high quality material

Super high quality material and excellent customer service! Highly recommend Carcajou to everyone i work with

R
Wings V.2
Ruslan
Multicam / 4 Columns
Perfect for what I needed

Perfect for what I needed. Good build quality

5.56 x .45 / Triple / Black
Good inserts

Good inserts, work well with PMags and aluminum mags

Really easy to attach to my bag and material/build quality is better than a lot of other MOLLE accessories I've seen or previously bought. Fits my Nalgene snuggly and securely as it should.
Definitely going to order another for my hiking bag

Coyote Brown
H-harness for belt kit if you don't like yokes

Great way to have one piece of kit do multiple things. I have the h-harness v2 used for a chest rig when mounted. The integration kit allows you to use your harness to support belt kit as well. Price is excellent for a bit of flexibility. Quality is the same as the rest of the kit, which is fantastic.

M
NVG Skull Harness
Marc-André Sauvé
Ranger Green
Produit confo et de qualité

Produit confo et de qualité. Tres pratique lors de recce de nuit.

M
H-Harness V.2
Matthew H.
Coyote Brown
Solid H-Harness

Purchased this to replace my old version H-Harness which I gave away to another guy. V2 maintains the same quality as the original version, great stitching, quality material. Addition of the two D-hooks at the rear allows better use with belt kit. The removal of the integral communication wrappers from V1 is also appreciated. They can be added as needed depending on your comms solutions.

Very happy with it.

A-Tacs iX / Frayed / Size 2
Great Quality Boonie

Looks and fits great

Well Made And Multi-Functional

I have used this pouch on a few exercises so far, and it's held up well. During a longer summer ex, I found that a Gatorade bottle or a can of Monster energy fits in this pouch almost as if it was made for it. So if it's not being used to carry mags, it works well for small bottles to plus up your hydration, or anything else you are creative enough to use the great little pouch for. I was worried about the buckles being annoying to use, but I had no problems with them, and find them nicer to use than a Velcro closed pouch. All in all, it's a nice pouch that does it's job very well, while still being more versatile than most mag pouches.

Olive
Works as it should

Works as it should. A cold weather version would be great.