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Payment & Security
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Shipping FAQs
Select your preferred size, colour or configuration to view availability at each warehouse. In-stock items usually dispatch within 1–2 business days. Transit time is additional and depends on your destination and shipping method. Processing may take longer during sales and holidays.
If a preorder option is available, you can place your order and refer to the estimated shipping information on the product page. Otherwise, sign up for a restock notification or contact us to ask about availability and special-order options.
Our Canadian warehouse serves Canada and international destinations, excluding the USA. Our US warehouse serves US addresses only. Available shipping options and prices appear at checkout. Eligible orders qualify for free standard shipping at $150 within Canada and contiguous USA. *Exclusions apply. Consult our Shipping Policy.
Product FAQs
Eligible unused items in their original packaging can be returned within 30 days, subject to our return policy. Return shipping costs and restocking fees may apply. Contact us before sending anything back so we can help with your return or exchange request.
Contact us with your order number, a description of the issue and any helpful photos. Our team will review the problem and guide you through the next steps. Warranty coverage varies by product and manufacturer.